Employers Prefer Rain: NPS of 71 Speaks Volumes
Rain achieved a remarkable Net Promoter Score (NPS) of 71, a testament to our dedication to providing exceptional services.
In the world of modern finance and digital payments, customer satisfaction is paramount. Recently, Rain achieved a remarkable Net Promoter Score (NPS) of 71, a testament to our dedication to providing exceptional services.
Rain’s Stellar Customer Success Team
Personalized Support
Our dedicated customer success team ensures every employer gets a tailored experience. Regular check-ins and feedback sessions ensure continuous alignment and improvement.
Seamless Implementation
Rain works hand-in-hand with employers to ensure a seamless implementation process.
Engagement Strategies
Our partnership extends beyond implementation. We collaborate to drive user engagement and optimize platform utilization.
Measurable Success
Rain tracks adoption rates, user feedback, and other KPIs to confirm the benefits of our partnership.
Key Benefits of Choosing a High NPS Company
Trusted by Employers
Our clients aren’t just satisfied; they’re promoters of our software.
Reliable Support
With our customer success team, you’re never alone. We’re here every step of the way.
Quality Assured
Our platform consistently delivers top-notch experiences.
Rain Partner Testimonials
Don’t just take our word for it. Here are just a few examples of the wonderful feedback that we have recieved from our partners who have experienced firsthand success with Rain as their Earned Wage Access provider.
"We view Rain as a partner, not just a service provider. They've played an integral role in bolstering our retention rates and improving our employees' financial wellbeing."
- Brumit Restaurant Group
“The team has been great. I would recommend you to anyone!”
- University of Tennessee Medical Center
“We've been assigned to a great team who has been extremely helpful and patient with our process."
- Autoliv
Why Rain is Proud
Rain's NPS score of 71 is a testament to our commitment to customer satisfaction and our ability to provide a top-notch Earned Wage Access solution. With such a strong foundation, Rain is poised for even greater success in the future, building on our loyal customer base and setting the bar high for the industry. With a dedication to continuous improvement and a track record of excellence, Rain is undoubtedly a true industry leader.
What is NPS?
NPS (Net Promoter Score) is a widely-adopted customer experience metric introduced by Fred Reichheld and Bain & Company. It's used by numerous businesses to measure customer satisfaction and loyalty. Scores can range from -100 to +100.
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Rain is a financial technology company, not a bank. Rain deposit accounts are provided by Evolve Bank & Trust, Member FDIC.