Goodwill Dallas strives to empower individuals in its community by providing them with the tools and resources they need to reach their full potential. For over 100 years, the organization has been dedicated to helping people achieve economic independence through job training programs, education services and support for those facing barriers to employment. 

Goodwill Dallas wanted to support its employees by offering Earned Wage Access (EWA), and after careful consideration, the organization chose Rain for its responsible approach and alignment with its mission.

Goodwill Dallas takes action to address financial hardships.

For over 100 years, Goodwill Dallas has been changing lives in the community — one job at a time. Its mission is to help individuals with barriers to employment recognize and reach their full potential and experience a life filled with purpose, accomplishment and self-sufficiency. Goodwill achieves this by providing professional skillbuilding, job placement and support through various workforce development programs. 

When Debbie Jasper, the Senior Director of Human Resources at Goodwill Dallas, learned that many employees were struggling financially between pay periods, it was a wake-up call. Despite Goodwill’s strong commitment to its workforce, it became clear that more was needed to ensure the financial stability of its team.

Choosing the right Earned Wage Access (EWA) solution

Jasper understood the urgent need for a reliable EWA solution. She had previous experience with DailyPay but wanted to explore other options. Feedback from other Goodwill locations and research into different providers raised concerns about service quality and flexibility. 

Goodwill Dallas needed an EWA provider that would not leave employees with having a $0 paycheck on payday, so the organization liked the idea of implementing transaction limits to prevent financial overextension. The organization also needed a solution that wouldn’t require employees to switch bank accounts.

Choosing Rain for EWA

A recommendation from another Goodwill location led Goodwill Dallas to Rain. Impressed by Rain’s understanding of its unique needs and commitment to responsible financial practices, Jasper chose to implement Rain’s EWA solution. 

“Rain did such a great job explaining its product and offering transaction limits,” Jasper shared. “Rain was not pushy — just friendly and helpful. I’m so glad someone told me to explore Rain,” 

Why Goodwill Dallas chose Rain: 

• Transaction limits — Rain’s willingness to implement transaction limits ensured employees wouldn’t overextend themselves financially. 
• No change to existing banking habits — Rain did not require employees to switch bank accounts or use a special paycard, making the transition seamless. 
• Ease of use — Rain’s simple and intuitive offering was easy for employees to understand and use. 
• Alignment with mission — Rain’s solution aligned with Goodwill’s mission of supporting its team members with access to resources to meet their life goals.

Rain aligns with the Goodwill Dallas mission.

Goodwill Dallas provides opportunities to people with barriers to build skills, find jobs and reach their goals in life. With more than half of its workforce self-identifying as having a barrier to employment, Goodwill has been dedicated to helping its team members, such as those with intellectual and developmental disabilities, justice involvement and homelessness, achieve purpose and self-sufficiency. This mission is reflected in its comprehensive support programs that offer a path and partner to reaching one’s full potential.

Rain’s EWA solution aligns seamlessly with this mission. By offering employees the ability to access their earned wages before payday, Rain provides a crucial financial lifeline to those who need it most. This support is especially important for Goodwill Dallas employees, as it provides financial flexibility and peace of mind in managing their expenses.

Empowering employees: Rain’s EWA solution empowers employees by giving them control over their finances. For those living paycheck-to-paycheck, unexpected expenses can be a major source of stress. Rain helps alleviate this stress by allowing employees to access their earned wages when needed, preventing financial crises and fostering a sense of financial stability.

Promoting financial responsibility: Rain’s approach to EWA includes setting transaction limits, which helps prevent employees from overextending themselves financially. This responsible feature is crucial for Goodwill Dallas, as it helps employees manage their finances and avoid falling into cycles of debt or dependency on payday loans.

Seamless integration and minimal disruption: Rain’s solution does not require employees to change their existing banking habits or switch to a special pay card. This ease of use is important for Goodwill Dallas, as it allows for a smooth transition and minimizes disruption to employees’ financial routines. The simple and intuitive platform makes it easy for employees to understand and use, further promoting financial inclusion and empowerment.

Commitment to the mission: Rain’s dedication to understanding and supporting Goodwill’s mission was evident throughout the implementation process. Rain worked closely with Goodwill to tailor its EWA solution to the unique needs of its workforce. This collaborative approach ensured that Rain’s services were not just a financial tool, but a meaningful extension of Goodwill’s commitment to its employees’ well-being.

Supporting diverse workforce needs: Goodwill Dallas serves a diverse group of individuals, including those with intellectual and developmental disabilities, individuals re-entering the workforce after incarceration, and those facing homelessness. Rain’s EWA solution is easy to access and use, providing support to all employees, regardless of their financial situation.

The impact of earned wage access

Impact on employees

After implementing Rain, Stories of gratitude began to pour in from employees. One employee used Rain to buy diapers and food for his children, while another accessed funds for rent. For those living paycheck-to-paycheck, Rain’s on-demand pay offering provided much-needed financial flexibility between paychecks.

• 51% of employees have Rain accounts
• Employees who use Rain have a 26% lower turnover rate compared to non-users
• Employees who use Rain work 5+ more hours per month

“Rain has opened a lot of doors for people that are in need. It has been a blessing for so many of our employees for many reasons. Being able to access Rain for them is life-changing.”

— Debbie Jasper, Senior Director of Human Resources

Impact on employer 

By providing a financial safety net, Goodwill Dallas fostered a more stable and engaged workforce. Employees reported feeling less stressed about their finances, which led to higher job satisfaction and morale. Additionally, the overall organizational health improved, with fewer instances of absenteeism and a stronger sense of community among staff.

Implementation

Implementing Rain was extremely easy Jasper said. The onboarding process was seamless, requiring minimal effort from the HR team. Employees quickly gained access to their earned wages before payday, which alleviated financial stress for many immediately. 

The simplicity of the setup and user-friendly interface meant that employees could start using the service right away without any confusion or extensive training. This ease of implementation allowed Goodwill Dallas to focus on its core mission while providing a valuable financial resource to its workforce. 

Recommending Rain 

Jasper strongly recommends Rain for its understanding of Goodwill Dallas’ mission, employee-friendly solution and commitment to staff well-being. Rain continues to make a meaningful difference for employees when they need it most. “I won’t let others go to DailyPay now,” Jasper shared, underscoring her confidence in Rain’s superior service and alignment with Goodwill Dallas’ values.